Everything you do happens inside an account. An account holds money in two places, a trading account and any number of virtual accounts, and every payin, payout, transfer and conversion belongs to one account. Pick the view that matches how you use Hop.
How the pieces relate
Direct customer
Platform customer
Your organization. Your accounts belong here, along with:
The legal entity money is held and moved for: your organization. Its identity is what gets verified.
The people behind a business: owners, directors, signers.
One balance per currency. Converts currency. Pays out to your own accounts only.
Bank details a payer sends money to.
Crypto addresses a payer sends to.
The verification the account passes before it can hold virtual accounts.
Its own bank details and balance. Receives from anyone and pays out to any beneficiary.
Someone you pay. Mark your own accounts as self-owned: the trading account can only pay those.
A bank account or wallet of the beneficiary, where the money lands.
How money moves
Payerpayin→Trading account or virtual accountpayout→Payout destination
Transfer moves money between the trading account and a virtual account, or between two virtual accounts, in the same currency.Conversion happens in the trading account only.
Your organization. Your accounts belong here, along with:
Your own account. It collects the fees you charge your end customers and has the same parts as the account below.
The legal entity money is held and moved for: one of your end customers, created with Create Account. Its identity and associated persons are what gets verified, and its virtual accounts carry its name.
The people behind a business: owners, directors, signers.
One balance per currency. Converts currency. Pays out to your own accounts only.
Bank details a payer sends money to.
Crypto addresses a payer sends to.
The verification the account passes before it can hold virtual accounts.
Its own bank details and balance. Receives from anyone and pays out to any beneficiary.
Someone you pay. Mark your own accounts as self-owned: the trading account can only pay those.
A bank account or wallet of the beneficiary, where the money lands.
How money moves
Payerpayin→Trading account or virtual accountpayout→Payout destination
Transfer moves money between the trading account and a virtual account, or between two virtual accounts, in the same currency.Conversion happens in the trading account only.
Select any box to open its reference.
Worth knowing
- The trading account and virtual accounts are two places inside the same account, not two kinds of account.
- A virtual account cannot be created straight away. The account first opens a virtual account group and passes its verification.
- Currency is converted in the trading account only. To convert money that arrived in a virtual account, transfer it to the trading account, convert it, and transfer it back if you pay from a virtual account.
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